Customer Advisor - Coleraine at Bank of Ireland
Derry, Northern Ireland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 25

Salary

0.0

Posted On

10 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

WHAT IS THE OPPORTUNITY?

If you enjoy talking to people, working in a busy team environment and are passionate about progressing your career we will match your passion with career development and learning pathways and opportunities to attain professional qualifications. You can avail of our employee wellbeing programme, participate in colleague lead Inclusion and diversity networks and give back to your community by getting involved in our Begin Together programme.

ESSENTIAL QUALIFICATIONS

There are no specific qualifications or minimum educational requirements needed for this role.

Responsibilities
  • Provide a professional, friendly and efficient service, both face to face and on the telephone. You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings.
  • Focus on right first time, promoting the convenience of self service and digital options; delivering on commitments and promises.
  • Carry out activities accurately and efficiently e.g. cash management / service, in a manner that is fully compliant with policies and branch operating procedures.
  • Engage with customers and colleagues, working flexibly and collaboratively across the branch team.
  • Demonstrate a desire to achieve results whether it be generating revenue and operational efficiency, building your own skills & capability or achieving through continued studies.
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