Requisition ID: 89922
Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!
POSITION SPECIFIC DESCRIPTION
The Customer Advisor position will provide superior customer service to our largest revenue producing Commercial/ Industrial, Governmental and National account customers. This role will provide a highly proactive level of customer service to enhance customer relationships and increase customer satisfaction. The role will be responsible for developing customer advocates through their relationships, as well as leveraging those relationships to implement company strategic business initiatives where appropriate. The Customer advisor should know their customer’s business at a strategic level and strive to become a trusted advisor in the customer’s eyes. Ideal candidate should have a strong bias for action, be able to communicate effectively at multiple levels of an organization, represent the FPL brand at external customer events; and be able adapt quickly to a consistently changing environment.
REQUIRED QUALIFICATIONS
- High School Grad / GED
- Bachelor’s or Equivalent Experience
- Experience:2+ years
PREFERRED QUALIFICATIONS
- Bachelor’s Degree
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Customer Service
Organization: Florida Power & Light Company
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
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