About the job

Customer Advisor – Inbound Sales

£30,000–£32,000 + 10% bonus | Full-time

Wimbledon - 3 days office 2 home

A fantastic opportunity to join a growing B2B services business within its Sales team.

This is a 100% inbound sales role — there is no cold calling. You will speak with customers who have already identified a need, helping them understand the available services, guiding them through the sales process and ensuring a smooth customer experience from initial enquiry through to order.

Key Responsibilities

• Respond to inbound enquiries via telephone, email and website
• Build strong relationships with prospective and existing customers
• Understand customer requirements and recommend appropriate solutions
• Guide customers through the sales process and convert enquiries into sales
• Manage follow-ups to ensure customers have everything they need
• Process orders accurately and maintain up-to-date customer records
• Support invoicing, administration and post-sale communication
• Work closely with internal teams to ensure a smooth customer journey
• Maintain accurate sales information and contribute to team performance reporting
• Provide excellent customer service at every stage

What We're Looking For

• Customer service, sales or account management experience
• Excellent communication skills, both written and verbal
• Strong relationship-building skills
• Highly organised with excellent attention to detail
• Confident managing multiple enquiries and priorities
• Comfortable using CRM systems and Microsoft Office
• Commercially minded with a genuine interest in developing a career in sales
• Positive, energetic and motivated approach

Why Consider It?

• £30k–£32k basic salary
• 10% annual bonus based on company performance
• Inbound sales only – no cold calling
• Clear progression into Account Executive and further sales roles
• Increasing salary brackets with progression
• Opportunity to develop strong B2B sales and account management experience
• Supportive team environment and structured career development