Customer Advisor/Service Center 100% (Banking)

Employment: 100%

Location: St. Gallen

Industry: General services

Publication date: July 20, 2026

Your tasks:

• Organization and coordination of customer appointments
• Processing and responding to complex written customer inquiries via email
• Telephone support for customers
• Forwarding of calls to the responsible departments
• Support with matters in the banking sector (e.g. pension fund)
• General administrative tasks

Your profile:

• Very good German skills (understanding Swiss German is required)
• Experience in banking or a contact center is an advantage.
• Commercial training (KV) is an advantage
• Good IT user skills
• Reliable, structured and service-oriented work style
• Impeccable reputation

Here's what you can expect:

• Regular working hours without shift work (Mon–Fri)
• Modern work environment
• Comprehensive onboarding (15 days of training)
• Paid breaks in the morning and afternoon
• Working in a collegial and professional team