THE VACANCY

Our purpose is to make a positive difference to the lives of our customers, our communities, and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals.
Whether it’s our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we’re here to brighten the lives of those we work for and work with.
We’re looking for a Customer Adviser to join us on a part time basis, working 22.5 hours per week, Monday, Wednesday and Fri from 8:45am to 5:15pm
The role will be primarily based at Keswick branch, but you may be required to work in Penrith, Appleby or Kendal on occasion depending on business need.
This will be a fixed term contract for a period of 12 months.

Exceptional service at The Cumberland is something our customers can rely on. It’s really important that you love talking to customers as much as they love talking to us.
As a Customer Advisor, you will be part of a team committed to helping customers achieve their savings goals by identifying products and services that we can offer them. You’ll be dealing with customers across multiple channels, so it’s important that you’re an excellent communicator, a team player and adaptable, as you’ll also be required to work collaboratively with other business areas.