REQUIREMENTS:

• 1 to 3+ years in consultative sales, customer advisory, or product education – across industries like insurance, automotive, retail, or tech (dealership background welcome but not required)
• A customer-first mindset – you’re more of a guide than a closer
• Strong communication skills — written, verbal, and interpersonal
• Proven ability to build trust, explain product value, and make the complex feel simple
• A track record of meeting or exceeding targets in a consultative sales or advisory environment
• Confidence using digital tools, CRM platforms, and multitasking in a fast-paced setting
• A self-starter who thrives working remotely and independently

FULLY REMOTE | CASUAL ROLE | CAN BE BASED IN SYDNEY, MELBOURNE OR BRISBANE | UNCAPPED COMMISSION

CARS24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success! With over US$1 billion in sales and a presence in markets around the world, we’re on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We’re redefining what it means to buy a car, and we want YOU to be part of that journey.

ABOUT THE ROLE:

We’re looking for a Customer Advisor – Vehicle Protection, to support buyers during their purchase, helping them protect and enhance their vehicle ownership journey.
This is a remote, casual role where you’ll connect with customers via email, phone, and chat, guiding them through optional protection products like extended warranties, servicing plans, tinting, dashcams, paint protection, and more.
This is not a hard-sales role. It’s about helping customers understand their risks, needs, and ownership goals — and recommending the right options with empathy and timing. You’ll play a key role in making their purchase experience feel trusted, personal, and complete.