WHO ARE WE?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

• Approaching customers in the station concourse offering help with purchasing tickets, as well as recommending best routes to those that need assistance.
• Proactively assisting customers with the self-service machines ensuring they purchase the appropriate ticket for their journey while coaching and educating them on how to use the machine.
• Using several types of technology as well as performing routine maintenance to ticket vending machines.
• For a full list of responsibilities, please download the job description available at the bottom of this advert.