COMPANY DESCRIPTION

LEADWAY is one of Nigeria’s foremost and largest Non-Banking Financial Services providers, renowned for customer-centricity, operational excellence, and outstanding business performance. As a holding company, LEADWAY’s businesses span various financial services including Insurance (Life and Non-Life), Pension Funds Administration, Health Management, Asset Management, Wills, and Trusts Management services. Our associate companies include Leadway Assurance, Leadway Pensure, Leadway Health, Leadway Capital and Trusts, among others. LEADWAY caters to both Individuals and Corporate clients across major industries such as Construction & Engineering, Manufacturing, Oil & Gas, Shipping, Aviation, Government Agencies, and more.

QUALIFICATIONS

• Skills in Customer Satisfaction and Customer Service
• Expertise in Business Relationship Management and Client Relations
• Strong Communication skills
• Excellent interpersonal and problem-solving skills
• Proven ability to work independently and as part of a team
• Prior experience in financial services or related industries is a plusBachelor’s degree in Business Administration, Marketing, Finance, or related field
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This is a full-time on-site role for a Customer And Sales Relationship Executive based in Nigeria. The candidate will be responsible for managing customer relationships, ensuring customer satisfaction, and handling customer service inquiries. The role also includes business relationship management, client relations, and communicating effectively with clients to address their needs and concerns.