Customer Appointment Specialist (Sales Department at Teton Honda of Pocatello

The Dalles, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Appointment Scheduling, Multi-line Phone Systems, Multitasking, Microsoft Excel, Microsoft Word, Professional Communication, Follow-through, Bilingualism

Industry

Motor Vehicle Manufacturing

Description

Description At Columbia Gorge Motors, part of Teton Auto Group, we are committed to delivering exceptional customer service while maintaining the highest standards of honesty, integrity, and professionalism. We value teamwork, diligence, and continuous improvement, and strive to create an environment where employees can grow and develop their careers. Why Join Our Team Medical, Dental, and Vision Insurance 401(k) plan Paid Time Off (Vacation and Sick Leave) Employee vehicle purchase program Discounts on products and services Competitive compensation and benefits Long-term job security Growth opportunities Professional development opportunities Paid training Opportunities to contribute to meaningful organization initiatives Collaborative and supportive work environment This position is part of the Columbia Gorge Motors Toyota Sales BDC team but will primarily support our efforts by managing customer communication through inbound and outbound calls, scheduling sales and service appointments, and ensuring a positive customer experience. The role requires strong multitasking, computer, and customer service skills, with an emphasis on professionalism, follow-through, and teamwork. Requirements Responsibilities - May include but not limited to. In bound Sales calls Scheduling Appointments Out bound Follow up calls Customer Service Tracking Calls Following Word Scripts – phone up scripts Excellent customer service using the skills of MAGIC Manufacturer product knowledge Requirements Education Required: High School Diploma or Equivalent Multi line phone skills Previous customer service experience Strong Multi-tasking Preferably Bi-Lingual Experience with Microsoft Excel and Word. Possess good computer skills Team player attitude Excellent follow through skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Manage inbound and outbound customer communications to schedule sales and service appointments. Ensure a positive customer experience by following scripts and tracking calls within the Sales BDC team.