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Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit at Kotak Mahindra Bank

Kolkata, west bengal, India -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Management, Recovery Operations, Repossession, Legal Formalities, Team Leadership, Compliance, Operational Efficiency, Delinquent Account Resolution

Industry

Banking

Description

The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.

Responsibilities

The role involves managing collections and recovery operations, including overseeing repossession activities and coordinating with external agencies. The manager is responsible for handling legal formalities and ensuring the timely resolution of delinquent accounts.