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Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit at Kotak Mahindra Bank

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Recovery Operations, Portfolio Management, Retail Assets, Repossession, Legal Formalities, Delinquent Accounts, Team Leadership, Compliance, Operational Efficiency, Credit Card Management, Hardship Assistance

Industry

Banking

Description

The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.

Responsibilities

The manager is responsible for overseeing collections and recovery operations for retail assets, including managing repossession activities and legal processes. They must ensure the timely resolution of delinquent accounts while maintaining high standards of operational efficiency.