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Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit at Kotak Mahindra Bank

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Recovery Operations, Repossession, Legal Formalities, Team Leadership, Compliance, Operational Efficiency, Hardship Assistance

Industry

Banking

Description

The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.

Responsibilities

The Portfolio Manager is tasked with managing collections and recovery operations within their assigned retail assets area. This includes overseeing repossession activities, coordinating with external agencies, and handling necessary legal formalities.