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Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit at Kotak Mahindra Bank

, , -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Management, Recovery Operations, Team Leadership, Compliance, Operational Efficiency, Legal Coordination, Delinquent Accounts Management, Repossession Activities

Industry

Banking

Description

The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.

Responsibilities

The Portfolio Manager is responsible for managing collections and recovery operations, overseeing repossession activities, and coordinating with external agencies. The role also involves handling legal formalities and ensuring timely resolution of delinquent accounts.