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Customer Assistance Manager-Housing Finance-Hardship Assistance Unit at Kotak Mahindra Bank

Jaipur, Rajasthan, India -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Assistance, Empathy, Communication Skills, Decision Making, Customer-Centric Approach

Industry

Banking

Description

As the Customer Assistance Manager in the HOUSING FINANCE-Hardship Assistance Unit at Kotak Mahindra Bank Ltd, you will play a crucial role in guiding and supporting customers who are experiencing financial difficulties. Your primary focus will be on understanding their unique situations and providing tailored solutions to help them navigate through their hardships. This role requires a high level of empathy, strong communication skills, and the ability to make sound decisions while maintaining a customer-centric approach.

Responsibilities

The Customer Assistance Manager will guide and support customers facing financial difficulties. The role involves understanding unique situations and providing tailored solutions.