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Customer Assistance Manager-Personal Loan-Hardship Assistance Unit at Kotak Mahindra Bank

Ernakulam, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Management, Recovery Operations, Repossession, Legal Formalities, Team Leadership, Field Operations, Regulatory Compliance, Retail Asset Products

Industry

Banking

Description

The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards.

Responsibilities

The Portfolio Manager oversees collections and recovery for retail asset products, including repossession and legal formalities. They are responsible for leading a team of collection executives and coordinating with external agencies.