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Customer Assistance Manager-Personal Loan Hardship Assistance Unit at Kotak Mahindra Bank

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Management, Recovery Management, Retail Asset Products, Repossession Activities, Legal Formalities, Team Leadership, Field Operations, Team Training, Regulatory Compliance, Portfolio Management

Industry

Banking

Description

The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards.

Responsibilities

The Portfolio Manager oversees collections and recovery for retail asset products, including managing repossession activities and legal processes. They are also responsible for leading a team of collection executives and ensuring compliance with internal and regulatory standards.