AT A GLANCE:

• Temporary contracts across the Christmas period
• Pay - £13.60 hourly
• Various Full Time & Part Time positions available, ranging from 12 hours to 37.5 hours per week, to include early starts, evenings and weekends between the hours of 06:00 - 20.10.
• Interviews will commence from 24th September and will be Group Assessments
• Full training will be provided, which includes digital learning and on-the-job training to ensure you feel confident and supported in your new role
  Key responsibilities:

Working in our shops can be fast-paced and varied. On a day-to-day basis, you’ll be responsible for:

• Delivering engaging and inspirational customer service at every stage of the customer journey
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolving any queries they may have
• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks

ESSENTIAL SKILLS AND/OR EXPERIENCE YOU’LL NEED:

• Basic IT literacy
• Communication skills

DESIRABLE SKILLS AND/OR EXPERIENCE YOU MAY HAVE:

• Experience of working in a customer-facing role is welcomed but not essential. We’ll train you in all you need to know so that you can perform at your best, every day
• Merchandising and product displays experience

ABOUT THE ROLE

Christmas is an exciting time at John Lewis & Partners, and a magical atmosphere builds in our shops throughout the festive season. It’s our Partners’ dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all. We are looking for temporary partners to help us deliver the service we are famous for. As a seasonal Customer Assistant, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.

Working in our shops can be fast-paced and varied. On a day-to-day basis, you’ll be responsible for:

• Delivering engaging and inspirational customer service at every stage of the customer journey
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolving any queries they may have
• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping task