Location: Macclesfield
Employment type: Part-time, permanent position.
Salary: £16,071

Working hours: 24.5 hours per week, worked flexibly.

• Tues, Wed, Fri - 08:45-16:45 (1 hour break)
• Sat - 08:45-12:15

Reports to: Branch Manager

QUALIFICATIONS & KNOWLEDGE

• Good level of numeracy and literacy

EXPERIENCE

• Experience of working in a customer service environment
• Experience of contributing effectively working as part of a team

SKILLS & ABILITIES

• Excellent customer service skills are essential for this role
• Ability to work as part of a team
• Ability to identify customer needs
• Ability to work on own initiative, demonstrate a can-do approach and be willing to learn
• Ability to competently use the basic functions on Microsoft Word and Excel

OTHER REQUIREMENTS

• Although a base branch will be allocated, and this will be the usual place of work, the role holder may be asked to work at other Leek Building Society branches/office locations from time to time.
• Willingness to occasionally work outside standard branch opening hours to support events in the community/branch open evenings etc. is required.
• A Basic DBS check will be undertaken upon an offer of employment.

JOB PURPOSE & SCOPE

To build relationships with existing and new customers, promoting the Societys products and services. Working as part of a team to deliver exceptional customer service to meet the needs of our existing and new members.