Customer Call Centre Advisor
£17.69 - Inside IR35 - Umbrella Rate
5 Month Contract
Full Time - 40 hours per week

OVERVIEW

We are seeking a dedicated and enthusiastic Call Centre Representative to join our dynamic team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that each interaction is positive and productive.

SKILLS

Works independently with general supervision
An individual with a client first mindset
An individual who is resilient, energetic and enthusiastic
Able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs
Strong decision making and problem solving skills.
An individual who is able to challenge existing thinking in a positive
An effective team player, actively leads, develops and supports team members
Technologically savvy with an ability to navigate multiple client management
Strong communication skills, both written and verbal
Strong stakeholder management skills
Numerate with excellent attention to detail,
A highly motivated, energetic and inspirational team player
Excellent time management skills, able to work on multiple tasks and deliver results to agreed schedules
Experience of managing a high volume of queries Desirable
Excellent Opportunity with immediate starts available.
Job Types: Full-time, Fixed term contract
Contract length: 5 months
Pay: £17.69 per hour
Expected hours: 40 per week
Work Location: In perso

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution.:
Acting as liaison between customers, production and distribution departments related to specific customer orders.
Providing technical and non-technical customer support.