Are you ready to use your customer service expertise to make a meaningful impact at Flokk?
Flokk, a leader in workplace seating solutions, is looking for a Customer Care Account Coordinator to join our U.S. Customer Care team at 9to5 Seating LLC. We are looking for someone with a passion for exceptional customer service, problem-solving, and collaborating across teams.

9to5 Seating LLC is part of the Flokk Global group. Learn more about us at:

• https://www.flokk.com/global or https://www.flokk.com/en/us
• https://www.9to5seating.com

QUALIFICATIONS

• Minimum 2 years of B2B customer service experience
• Manufacturing industry experience is a plus
• Strong written and verbal communication skills
• Highly detail-oriented and self-motivated
• Comfortable working independently in a fast-paced environment
• Experience using ERP systems
  

  - Proficient in Microsoft Office Suite

A Equal Employment Opportunity employer
Job Type: Full-time
Pay: $22.00 - $24.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Hawthorne, CA 90250 (Required)

Work Location: In perso

• Process, modify, monitor, and track sales orders from clients
• Respond to inquiries about order status, product details, pricing, and recommendations
• Handle high volumes of data entry with precision
• Validate your own work for accuracy and consistency
• Recommend seating options and explain specifications clearly to internal and external customers
• Resolve concerns with forward-thinking customer-first strategies
• Collaborate cross-functionally to ensure timely order shipments
• Support other duties as assigned