Customer Care Administrator at Northumbria Healthcare NHS Foundation Trust
NSN0, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 May, 25

Salary

23615.0

Posted On

13 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

To answer telephone calls & respond to all enquires directing the public as appropriate. To provide admin support to nursing & clinical staff. To ensure all Emergency Care documentation is coded & filed correctly, and copies are sent to relevant health care professionals. To provide non clinical advice to patients, relatives, the public and internal & external agencies.
Responsible for the ordering & maintenance of stock levels clinical & non-clinical. To receive confidential information by telephone or face to face and input accurately into both EMIS and SystemOne as appropriate. The job requires a broad range of tasks and offers general admin and secretarial support to the team. To manage correspondence, secretarial duties, nursing admin support and processing patient referrals.
Processing and distributing incoming (and outgoing) mail. To occasionally provide clinical coding of all patient records ensuring all medical history iscoded accurately and entered onto the clinical system some of which is sensitive

Responsibilities

Please refer the Job description for details

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