Start Date
Immediate
Expiry Date
28 Nov, 25
Salary
26000.0
Posted On
28 Aug, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Communication Skills, Time Management, Customer Service, Telephone Manner, English
Industry
Outsourcing/Offshoring
Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems, building relationships, and ensuring customers feel valued at every stage of their journey? If so, we’d love to hear from you.
WHY APPLY?
You’ll be part of a business that has been supporting their client’s for over 60 years. They are proud of their collaborative culture, strong values, and commitment to outstanding service and are looking for people who share our passion for doing things the right way.
If you’re a confident communicator who enjoys problem-solving and going the extra mile for customers, this could be the perfect next step in your career.
Apply today by contacting Sam and become part of a supportive team where your contribution really makes a difference.
Job Type: Full-time
Pay: £25,000.00-£26,000.00 per year
Benefits:
Work Location: Hybrid remote in Penton Mewsey SP10 3L
We are looking for a Customer Care Advisor to join our dedicated Customer Care Team. This role is all about putting the customer at the heart of everything you do resolving queries, supporting online and contract customers, and making sure every interaction is handled with professionalism and care.
You’ll work closely with colleagues across the business to provide first-class service, support after-sales enquiries, monitor and progress orders, and ensure customers always receive a right-first-time, on-time-every-time approach.
This is a varied and rewarding position where no two days are the same. From helping customers with diagnostics and warranty queries to liaising with repair suppliers and handling complaints, you’ll be a key part of a supportive, collaborative team that takes pride in exceeding expectations.
What you’ll bring