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Customer Care Agent - Beginner Level at Globe Life AO - Anthony Michael

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

120000.0

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Virtual Meeting Management, Client Onboarding, Digital Record Keeping, Independent Work, Client Relationship Management

Industry

Insurance

Description

AO Globe Life is hiring professionals who are ready to step into a remote career that offers stability, flexibility, and long-term growth. If you’ve worked in customer service, banking, retail, hospitality, or any people-focused role, this opportunity allows you to take those skills and apply them in a new, more rewarding environment. In this role, you’ll connect with credit union members who have requested information about available benefits. You’ll guide conversations, provide support, and help clients make confident decisions. What You’ll Be Doing Meet with clients virtually using Zoom Walk members through available programs Answer questions and guide clients through next steps Support clients through onboarding and follow-up communication Maintain simple digital records and documentation Deliver a professional, client-first experience Participate in training, mentorship, and development sessions Why Career Changers Apply 100% remote — no commute, more control of your time Flexible scheduling that fits your lifestyle Clients have already requested to be contacted Transfer your existing experience into a new career path Structured training and ongoing mentorship Clear path into leadership and advancement roles Long-term growth with performance-based progression What You’ll Need Must be authorized to work in the United States Experience working with people (customer service, banking, retail, etc.) Strong communication and organizational skills Comfortable working independently in a remote environment Laptop or computer with camera + reliable internet Motivated and ready for a career transition About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with credit unions, unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Responsibilities

The agent will virtually meet with credit union members via Zoom to provide information on available benefits and guide them through the onboarding process. They are responsible for answering client questions, maintaining digital records, and delivering a professional client-first experience.