Customer Care Agent (Hybrid) at Conduent

, Sonora, Mexico -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Care, Call Center Operations, English Fluency, Grammar, Computer Skills, Tourism Knowledge

Industry

Business Consulting and Services

Description

Conduent is looking for Customer Care Agents (Hybrid) Conduent is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a Call Center Agent, you will be the first point-of-contact for travel agencies and consumers, responsible for embodying our client Quality Standards, and ensuring that we deliver on our common purpose of creating perfect vacations that stay with our customers! Training starts June 29th 2026 Hybrid after 2 months of employment (2 days at home and 3 at the office) We offer * Food coupons * Saving funds * Xmas bonus * Law benefits - Schedules summer: Monday to Friday from 5 am to 6 pm Weekends from 6 am to 2 pm - Schedules winter: CURRENT Monday to Friday from 6am a 7 pm Weekends from de 7am to 3 pm Requirements: 1. Customer care Experience 2. Call center experience minimum 6 months 3. Tourism related activities desirable 4. Fluent English-speaking skills 5. Good grammar skills 6. Computer skills Internet speed of 25mbps minimum Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form [https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf]. Complete the form and then email it as an attachment to FTADAAA@conduent.com [FTADAAA@conduent.com]. You may also click here to access Conduent's ADAAA Accommodation Policy [http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf].

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Responsibilities

Act as the first point of contact for travel agencies and consumers to ensure high-quality service. Focus on delivering exceptional vacation experiences while adhering to client quality standards.