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Customer Care Assistant (Remote) at Lylu Wear

Cancún, Quintana Roo, Mexico -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Basic English, Online Support Systems, Organization, Attention to Detail, Reliable Internet

Industry

Retail Apparel and Fashion

Description

Lylu Wear is seeking a Customer Care Assistant (Remote) based in Cancún. This role supports customers with order questions, delivery updates, and general service needs. Fully remote. Applications are accepted only from candidates currently located in Mexico. Duties: Respond to customer emails and chat messages. Provide clear updates on order progress. Assist with delivery tracking and status checks. Resolve simple service concerns quickly. Log interactions in internal tools. Maintain friendly and professional tone. Skills & Experience: Basic English reading and writing required. Customer service experience is a plus. Comfortable using online support systems. Strong organization and attention to detail. Reliable internet and home workspace. Must currently live in Mexico. Rewards & Benefits: Remote work within Mexico. Part-time or full-time availability. Flexible daily schedule. Supportive and respectful team culture. Training provided at start. Long-term stability with growth potential. If you enjoy helping people and want a flexible remote role, apply now and join Lylu Wear as a Customer Care Assistant from anywhere in Mexico.

Responsibilities

The Customer Care Assistant supports customers with order questions, delivery updates, and general service needs. They respond to customer emails and chat messages, provide updates on order progress, and resolve service concerns.