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Customer Care Associate at Barton Malow Company

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 26

Salary

4000.0

Posted On

22 Sep, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

Key Responsibilities
Respond promptly to customer questions and concerns
Guide customers through processes, products, or services
Log and track interactions in the support system
Work with the team on escalated cases
Contribute to a positive experience at every touchpoint
Requirements
Strong written and verbal communication
Customer service experience preferred
Comfortable working remotely with minimal oversight
Patient, empathetic problem-solving approach
Basic computer skills and familiarity with support tools
Benefits
Retirement/401(k) matching
Company-provided laptop and tech
Paid parental leave
Mental health days
Co-working space allowance

Responsibilities

Key Responsibilities
Respond promptly to customer questions and concerns
Guide customers through processes, products, or services
Log and track interactions in the support system
Work with the team on escalated cases
Contribute to a positive experience at every touchpoint
Requirements
Strong written and verbal communication
Customer service experience preferred
Comfortable working remotely with minimal oversight
Patient, empathetic problem-solving approach
Basic computer skills and familiarity with support tools
Benefits
Retirement/401(k) matching
Company-provided laptop and tech
Paid parental leave
Mental health days
Co-working space allowance