Customer Care Associate at Binson's Hospital Supplies Inc.

Brighton, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Point-Of-Sale Systems, Inventory Management, Organization, Attention To Detail, Compassion, Problem Solving

Industry

Medical Practices

Description

🚨 Now Hiring: Customer Care Associate 📍 Location: 455 E Grand River Ave #206, Brighton, MI 48116 🕗 Schedule: Monday–Friday | 8:00 AM – 5:00 PM At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. 🚀 The Role: Customer Care Associate To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification. 🔍 What We're Looking For * High School Diploma or equivalent * Friendly, outgoing communicator who loves connecting with people * Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus! * Super organized with a keen eye for detail * Compassionate and always focused on making customers feel cared for 🛠 What You’ll Be Doing * Welcome patients and visitors with a warm smile and professional vibe * Help customers find the perfect medical supplies tailored just for them * Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience * Share helpful info on product features and how to use them confidently * Quickly and kindly handle questions or concerns—making every experience a great one * Process sales smoothly and securely, handling cash, cards, and insurance like a pro 💡 Perks & Benefits * Competitive pay 💰 * Full benefits: Medical, Dental, Vision & Life Insurance 🏥 * Paid time off + floating holiday 🌴 * 401(k) Retirement Savings Plan 💸 * Training and growth opportunities 🚀

Responsibilities

Assist patients in selecting and purchasing medical supplies while providing exceptional customer service. Process transactions, manage inventory, and ensure accurate order generation with proper documentation and insurance verification.