JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills, a customer-focused attitude, and the ability to handle various tasks in a fast-paced environment.

SKILLS

• Strong communication skills with a focus on customer service excellence
• Bilingual or multilingual abilities are highly desirable
• Experience in sales or client services is a plus
• Proficient in data entry with attention to detail
• Familiarity with call center operations and phone etiquette
• Ability to analyze customer needs and provide effective solutions
• Experience with cash handling is beneficial
• Typing skills that meet the demands of the role
  Join our team as a Customer Service Representative and contribute to creating positive experiences for our clients while developing your skills in a supportive environment.
  Job Type: Full-time
  Pay: $3,000.00 - $4,500.00 per month

Benefits:

• Flexible schedule
• On-the-job training

Ability to Commute:

• Garner, NC 27529 (Preferred)

Ability to Relocate:

• Garner, NC 27529: Relocate before starting work (Preferred)

Work Location: In perso

• Respond to customer inquiries via phone, email, and chat in a timely manner
• Provide accurate information regarding products and services
• Assist customers with order processing, returns, and troubleshooting issues
• Maintain detailed records of customer interactions and transactions
• Perform data entry tasks to update customer accounts
• Conduct outbound calling to follow up on customer satisfaction or resolve issues
• Collaborate with team members to enhance the overall customer experience
• Utilize Microsoft Office tools for documentation and reporting purposes