Customer Care, Communication, Problem Solving, Customer Service
Industry
Manufacturing
Description
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and
accessories combining notable style with the latest design technology and the
utmost attention to quality and durability. For more than 100 years, Samsonite
has leveraged its rich heritage to create unparalleled products that fulfill the
travel lifestyle needs of conscious movers everywhere. With a portfolio of
brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory,
Hartmann, and Lipault Paris, our products are sold in over 100 countries in
North America, Asia, Europe and Latin America through our company-operated
retail store, websites and a variety of retail partners.
Why you'll love working here:
* Our employees matter. As a people-focused business, we work hard to provide
meaningful rewards and development opportunities for our employees,
recognizing performance, and creating a supportive working environment for
them, wherever they are based.
* Vibrant culture. We are committed to a diverse and rich culture, welcoming
people from all walks of life. Our long-standing commitment to diversity and
inclusion empowers us to bring our authentic selves and unique differences to
work every day.
* Socially responsible. We want to minimize our products' impact on the
environment and help create positive journeys worldwide. We do this by
creating the best products using the most sustainable and innovative
materials, methods, and models.
What we value:
At Samsonite, we do more than create the bags that move with our consumer, we
inspire and celebrate the moments that move them. We believe we have a
responsibility to the world in how we operate, the products we sell, the
communities where we live and work, and how we treat the people we employ.
We're as diverse as travel itself, and like travel, your journey with Samsonite
presents the opportunity to be a part of something bigger and explore your
passions. This is why we offer various paths for professionals and celebrate
the knowledge and skills they bring to our team. We are committed to a
respectful workplace that allows our team members to bring their best selves to
the workplace daily.
Samsonite is an equal opportunity employer and is committed to promoting and
maintaining a work environment in which all applicants, associates, customers,
and other individuals are treated with dignity and respect free from unlawful
harassment, discrimination, or retaliation.
Responsibilities
Provide high-quality customer support for Samsonite's portfolio of travel bags and accessories. Ensure a positive customer experience in alignment with the company's commitment to quality and durability.
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