S. Dilawri Automotive Group is looking for a Customer Care Representative to join our team. This candidate would be working with all 10 dealerships.
Work Location: 390 West Hunt Club - Hyundai on Hunt Club

JOB REQUIREMENTS & QUALIFICATIONS:

• Secondary School Diploma required.
• Ability to multitask and work under pressure.
• Ability to maintain a positive attitude with teammates.

EXPERIENCE:

• Minimum 1 year experience working in a retail customer service or call center environment.

The main responsibility is to help create business opportunities for all 10 dealerships through inbound and outbound calls.

• Work as a team to coordinate and set up appointments for customer service requirements.
• Update customer records with all interactions and customer transactions.
• Assist inbound customer needs while maintaining strict outbound targets.
• Answering all inbound calls in a timely and efficient manner.
• Working closely with teammates to ensure customer satisfaction and requests are met.