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Customer Care Collections Associate at NTT DATA

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows PC Applications, Clerical Skills, Administrative Skills, Professional Writing, Professional Speaking, Accountability, Problem Solving, Time Management, Team Collaboration, Adaptability, Software Learning, Policy Knowledge

Industry

IT Services and IT Consulting

Description

Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 6+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. An education level of at least a high school diploma or GED Preferences. Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims"

Responsibilities

Develop and maintain a solid working knowledge of the insurance industry and all products, services, and processes performed by the team. Handle calls from members inquiring about payments, policy information, or claims.