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Customer Care Consultant - Rockhampton QLD at Blackwoods
RQ4, , Australia -
Full Time

Start Date

Immediate

Expiry Date

08 Oct, 25

Salary

0.0

Posted On

08 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft, Customer Service Skills, Communication Skills, Cloud

Industry

Outsourcing/Offshoring

Description
  • Discounts, employee benefits, incentives, shares & more!
  • Enjoy job security and work/life balance (no weekends!)
  • Supportive management and career development opportunities
Responsibilities
  • Provide friendly and efficient service to Blackwoods customers via telephone calls, emails and other business systems
  • Action customer requests quickly, take ownership of enquiries, and find fast resolutions within allocated timeframes
  • Understand our customer’s sales history to identify service requirements, and pursue upsell opportunities when available
  • Nurture relationships with our clients, staying up to date with processes and procedures to provide tailored solutions
  • Inform customers of new product range and services where applicabl