• 4- Weeks onsite training (in Mitcham) provided
• Ability to work from home with no mandated minimum days in the office once training completed
• No weekend or public holiday work. Shifts Monday to Friday rostered between 8am-6pm on a rotational basis.

WHO WE’RE LOOKING FOR:

We’re looking for people who genuinely care and love solving problems. This is a Full-Time opportunity with a focus on delivering great customer service.
As a leading water utility, Yarra Valley Water is committed to building and developing your career. This is not just talk, some of our most senior leaders started in our call centre. Our culture fosters an inclusive, collaborative work environment and provides ongoing training & development opportunities, flexibility and support that lead to high levels of achievement and personal satisfaction.
Curious to know more. Hear from our own staff on video HERE.

As a Customer Care Consultant, you will be the person who helps our customers predominately relating to billing enquiries - by phone, email, web message, and SMS. No sales targets, just good old fashioned customer service.