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Customer Care Coordinator at Brightstar Care of Acton / Andover and Lowell

Lubbock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

20.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Clinical Support, Scheduling, Payroll Processing, Problem Solving, Communication, Empathy, Time Management, Data Entry, Administrative Support

Industry

Description

Thrill-Seeking, Problem-Solving Go-Getters Wanted! Do you crave a role where every day is different, every challenge pushes you, and every success makes a real difference in people’s lives? If you thrive in high-pressure situations and are driven by the satisfaction of helping others live their best lives, we want you to join our team as a Customer Care Coordinator! What’s In It for You? * Your Schedule & Payscale: * Monday-Friday, 8 AM-5 PM * $15-$20/hour with weekly pay to keep you motivated! * Lubbock, TX * Your Impact: * Teamwork That Inspires: Partner with Customer Care Supervisors to master the art of clinical support and customer service in home health care. * Scheduling with Purpose: Craft clinician schedules that match care plans and orders, making every visit count. * Payroll Superhero: Be the reason payday runs like clockwork for our dedicated team. * Customer Service Champion: Be the empathetic problem-solver who turns patient and family concerns into moments of connection and trust. What It Takes to Join Our High-Performance Team: * At least 1 year of office experience in customer service or HR (or the drive to learn in a fast-paced role designed to teach you everything!). * A hunger for knowledge and a growth mindset—you’ll be soaking up everything about delivering exceptional care. * A passion for helping others thrive, whether working with pediatrics or adults to unlock their full potential. Why BrightStar Shines: * Locally Owned, Faith-Based: We bring personal values to professional care. * Full Benefits Package: Because your well-being matters as much as those we serve. * Equal Opportunity Employer: Everyone is welcome here. If you’re ready for a job that challenges and rewards you in equal measure, apply now and tell us: What are you looking for in your next role?

Responsibilities

The Customer Care Coordinator will partner with supervisors to manage clinical support and create clinician schedules that align with care plans. Additionally, the role involves managing payroll tasks and providing empathetic customer service to patients and their families.