Customer Care Coordinator at Eurowag

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Polish Language, English Language, MS Word, MS Excel, Navision, Jira, Bank Statement Analysis, Contract Registration, Communication

Industry

Financial Services

Description

Eurowag is the fastest growing provider of integrated mobility services in Europe. Every day, more than 300,000 vehicles traveling across Europe, Asia, and the Middle East use Eurowag cards. If you are ambitious, hard-working, and not afraid of new challenges, apply for a job at Eurowag! * Proactive and practical approach * Customer focus and customer service experience * Very good knowledge of Polish and English (mandatory) * Knowledge of MS Office (especially Word and Excel) * Communication with EUROWAG customers * Supporting all tasks related to sales and customer service for local customers * Checking bank statements, determining payments and invoices * Completing and registering contracts, checking customer data * Maintaining the Navision application for registering vehicles in toll collection systems * TMS (ticket management system) - JIRA - daily activities We care about your well-being and professional growth. Here’s what we offer to make your experience with us truly rewarding: Work-Life Balance: Enjoy flexible hours, the option to work from home, 5 weeks of vacation, 3 health days, and an extra day off to celebrate our company’s anniversary. Benefits Package: Contribution to flexible benefits (Benefit Plus) that you can use for things like technology, multi-sport card, beauty, sports, travel, health services, or even pension contributions. Rewards & Development: Earn up to 1000€ for referring a new colleague, access various courses online. Supportive Environment: Take a day off to volunteer, use our free anonymous psychological counseling service, and enjoy access to our company’s products. Modern Workplace: Work in a comfortable office with ergonomic furniture, a sunny summer terrace, and plenty of perks like free coffee, tea, and fresh orange juice daily. Our office is pet- and kid-friendly, has no dress code, and offers a discount at the on-site restaurant. You can also park nearby at a discounted rate. Community & Well-Being: Join in on philanthropy projects, where you can support a charity or non-profit organization of your choice with company-matched donations. Have fun at our team-building events, hackathons, Christmas parties, or summer celebrations. Diversity & Inclusion: We’re committed to creating a workplace where everyone feels welcome, with fair recruitment practices that offer opportunities to all.

Responsibilities

The role involves communicating with customers and supporting sales and customer service tasks for local clients. Responsibilities include managing bank statements, registering contracts, and maintaining vehicle data in Navision and Jira.