Customer Care Coordinator PL at Eurowag

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B Communication, Cold Calling, Customer Acquisition, CRM, MS Excel, MS Word, Problem Solving, English Language, Polish Language, Customer Service, Lead Generation, Time Management

Industry

Financial Services

Description

We are looking for a person to join the Lead Factory team at Eurowag who will be responsible for telephone contact with business customers and arranging sales meetings for the sales department. This is an ideal role for communicative people who are goal-oriented and focused on development within sales structures. Required qualification & skills * Secondary education * Communicative English language skills, native Polish * 1–3 years of experience in customer service, administration, or back-office * Knowledge of MS Office (especially Excel and Word) * Excellent communication and problem-solving skills * Customer-oriented mindset * Accuracy, reliability, systematic approach * Ability to adapt to a fast-paced environment * Ability to work in a team and perform tasks independently Job responsibilities * Telephone contact with business customers (B2B) based on the provided database, cold calling, and acquiring new customers * Arranging sales meetings for regional representatives * Preliminary identification of customer needs * Working on systems such as CRM and accurately completing data * Achieving quantitative and qualitative targets * Cooperation with the Team Leader and the sales department WHY JOIN US? EW is diverse, disruptive and still evolving; we choose newcomers not only by skill but also whether they can be real colleagues through shared values. What's more is you will have an opportunity to influence the direction of our company through your ideas. WE TAKE GOOD CARE OF PEOPLE AND OUR BENEFITS ARE JUST A PROOF: * We have flexible working hours and enjoy using a home office. * Paid holidays according to Polish regulations, cafeteria system of benefits, where you can choose your preferred products/services (meal voucher card, pension contribution, leisure and culture activities). * We will provide you training and language courses. * Each of us has a personal donation budget and you can spend one paid day each year as a volunteer during working hours. * Referral Rewards through our 'Go Far' scheme. * We have dog-friendly offices and parking spots * Outside the office hours we like to meet regularly at informal gatherings over a glass of wine and have fun at team events.

Responsibilities

Responsible for B2B telephone contact and cold calling to acquire new customers and identify their needs. The role involves arranging sales meetings for regional representatives and maintaining accurate data within the CRM system.