Customer Care Coordinator at TouchPoint One
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

50000.0

Posted On

30 Sep, 26

Experience

9 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description

Coordinating orders from initial request through to delivery

• Managing larger and bulk orders with accuracy and attention to detail

• Liaising with couriers and coordinating deliveries

• Communicating with customers regarding orders, timelines and updates

• Working closely with internal departments to keep orders moving

• Following up on outstanding orders and resolving issues as they arise

• Maintaining accurate information and completing high volume data entry

• Supporting the wider team with general service and operational coordination

Responsibilities

Coordinating orders from initial request through to delivery

• Managing larger and bulk orders with accuracy and attention to detail

• Liaising with couriers and coordinating deliveries

• Communicating with customers regarding orders, timelines and updates

• Working closely with internal departments to keep orders moving

• Following up on outstanding orders and resolving issues as they arise

• Maintaining accurate information and completing high volume data entry

• Supporting the wider team with general service and operational coordination

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