OUR BRAND NEW OPPORTUNITY AWAITS!

If you are passionate about delivering outstanding customer support in fast-paced environment and If you’re looking for a place where Your skills make a real impact, we have the perfect role for you!

ROLE OVERVIEW:

Step into the pivotal role of a Customer Care Coordinator and join our mission of excellence in managing crucial schemes like the Social Support Act (Wmo), and Long-Term Care Act (Wlz)! You will handle vital inquiries, directly influencing customer satisfaction and service quality.

KEY RESPONSIBILITIES:

• Engage with Customers: Handle calls regarding outstanding balances, direct debits, and scheme modifications for Wmo and Wlz
• Efficient Processing: Manage written requests for updates to account information and ensure seamless direct debit processes
• Deliver Excellence: Provide top-notch customer service while maintaining high standards of administrative accuracy