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Customer Care Executive (Laboratory) at SGS

Shah Alam, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sample Receiving, Sample Registration, Customer Service, Quotation Preparation, Interdepartmental Coordination, Client Communication, After Sales Service, Laboratory Administration

Industry

Professional Services

Description

Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description To handle daily sample receiving, registration, sorting & after sales service with client Assist walk in client and incoming call regarding on lab test enquiry including to provide quotation to client Communicate with client on the sample submission & any related issue. Coordinate the lab testing process between Lab, Admin, Sales & Billing Department. Direct liase with SGS affiliate for subcon job at oversea. Handle any assigned task by superior. Qualifications Bachelor’s Degree in Science or any related field. Additional Information This position does not require travelling. Location of the position is at Seksyen 22, Shah Alam, Selangor, Malaysia

Responsibilities

Manage daily sample receiving, registration, and sorting while providing after-sales service and quotations to clients. Coordinate the testing process between the laboratory, administration, sales, and billing departments, including liaising with overseas affiliates.