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Customer Care Executive at Stratum Owners Association Management
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

21 Jan, 27

Salary

50000.0

Posted On

23 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description
  • Manage incoming calls and inquiries from customers
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Responsibilities