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Customer Care Executive at Stratum Owners Association Management
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 27

Salary

3000.0

Posted On

21 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • Build and maintain strong, long-lasting client relationships through open and interactive communication.
  • Deliver accurate, valid, and complete information to clients using appropriate methods and tools.
  • Coordinate with Freezone authorities and internal departments to ensure smooth work execution.
  • Manage and handle 60–70 client orders/jobs simultaneously.
  • Address and resolve client complaints efficiently, providing appropriate solutions and timely follow-ups.
  • Maintain detailed records of client interactions and process updates in CRM systems.
  • Follow communication procedures, guidelines, and company policies diligently.
  • Take extra initiative to engage clients and enhance the customer service experience.
Responsibilities