Start Date
Immediate
Expiry Date
01 Sep, 25
Salary
0.0
Posted On
01 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Communication Skills, English, Arabic, Customer Service
Industry
Outsourcing/Offshoring
Zapegg Tax Consultant, a trusted name in tax and financial advisory services in the UAE, is hiring a dedicated Customer Care Executive to join our dynamic team in Dubai. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional customer experience that reflects our brand values. If you are passionate about helping people, solving problems, and working in a fast-paced office environment, this is your chance to grow your career in a reputable organization.
As a Customer Care Executive, your main responsibility will be to handle client inquiries through phone, email, and in-person visits, ensuring timely and accurate responses. You’ll also assist in scheduling appointments, following up on service requests, and maintaining client records in our CRM system. Your communication skills and attention to detail will play a key role in building lasting client relationships and supporting internal teams with feedback and updates.
To succeed in this role, you should have a customer-first mindset, strong interpersonal skills, and a good understanding of business communication. Prior experience in a customer support or front-desk role is a plus, especially in finance, tax, or consulting firms.
QUALIFICATIONS & SKILLS:
Please refer the Job description for details