JOB DESCRIPTION:

• Perform front desk duties such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Maintain clinic cleanliness and professional image.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/department to resolve any issues.
• Managing payment and submitting dental claims vis CHAS, Medisave and Insurance portals.
• Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

REQUIREMENTS:

• Minimum Diploma or equivalent
• Possess good communication skills and able to work as a team
• Must be able to work on at least one weekend (Sat or Sun)
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply

Please refer the Job description for details