Customer Care Intern (Multiple Locations) at PulteGroup

, , -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

22.0

Posted On

06 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Care, Communication Skills, Organization Skills, Tech-Savvy, Excel, Microsoft Teams, Root-Cause Analysis, Problem Solving, Professionalism, Teamwork, Learning Agility, Action-Oriented, Accountability, Motivation, Interest in Homebuilding, Extracurricular Involvement

Industry

Construction

Description

Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact Primary Job Responsibilities Customer Care: Support Field Managers and supervisors by coordinating homeowner assessments, service requests, and workflow processes. Evaluate issues, perform root-cause analysis, and determine corrective actions, including minor adjustments or repairs. Oversee trade partners to ensure timely, high-quality completion of work orders, while managing accountability, back charges, and payment approvals within limits. Create and sustain positive customer relationships by maintaining clear communication, demonstrating professionalism, and adhering to legal and company protocols. Management Responsibilities Not applicable Scope Decision Impact: Individual Department Responsibility: None Budgetary Responsibility: No Direct Reports: No Indirect Reports: No Physical Requirements: n/a Required Education/Experience High School diploma, GED, or equivalent education required. Must be at least 18-years of age. Must have authorization to work in the United States. Our various Operations Internships are ideal for candidates pursuing a number of degrees including Business Administration, Finance, Construction Management, Engineering, Project Management, Marketing, Communication, Finance, Architecture, or similar degree. Must be enrolled as an undergraduate or graduate student at the time of application or must have graduated the semester immediately preceding the start of the internship. Minimum of sophomore status. Rising juniors, rising seniors, or graduate students preferred. Minimum cumulative GPA of 2.5 at time of application or graduation preferred. Required Knowledge/Skillsets Curious and coachable, personable, and patient, action-oriented and accountable. Motivated and enthusiastic about doing great work. Professional verbal and written communication skills. Strong tech-savvy competency; experience with Excel and Microsoft Teams specifically. Strong organization skills, self-motivation, and learning agility to learn and adapt quickly in a fast-paced environment. Bias for action and desire to make a meaningful difference alongside our current teammates. Strong interest in the homebuilding, real estate, and/or construction industry as a preferred career field. Added plus are students who are involved in extracurricular activities outside of their curriculum responsibilities (i.e., student organizations, leadership roles, student athletes, NAHB student competition, etc). 2026 Summer Internship Blueprint: In your 2026 internship role you will work alongside our experienced professionals and mirror that team’s schedule and flexibility models. Please read each role’s description and discuss with your hiring team to best understand the team’s expectations. Application Dates: October 6, 2025 – March 13, 2026 Internship Dates: June 1, 2026 – August 7, 2026 Schedule may be adjusted based on individual student need. 40 hours per week; schedule depends on the internship position and its requirements. Compensation: $20-22 per hour Benefits: Temporary employees are eligible to participate in the Company's 401(k) Plan. Format: Each intern will have the opportunity to shadow all the various functions that go into the homebuilding process. This will give you a holistic view and appreciation for the homebuilding industry and, who knows, may even spark an interest in an area you didn’t know existed! Internship may include a capstone presentation or final project. Available Internship Locations: Central East: Georgia (Savannah) North Carolina (Charlotte, Raleigh) South Carolina (Charleston, Hilton Head, Myrtle Beach) Tennessee (Brentwood) Central West: Texas (Austin, Dallas, Houston, San Antonio) North: Illinois (Schaumburg) Indiana (Indianapolis) Kentucky (Louisville) Massachusetts (Westborough) Michigan (Troy) Minnesota (Bloomington) New Jersey (Bridgewater Twp) Ohio (Cleveland, Columbus) Pennsylvania (Trevose) Virginia (Fairfax) Southeast: Florida (Bonita Springs, Jacksonville, Orlando, Riverview, West Palm Beach) Georgia (Alpharetta) South Carolina (Greenville) West: Arizona (Scottsdale) California (Mission Viejo, Pleasanton) Colorado (Denver) New Mexico (Albuquerque) Nevada (Las Vegas) Utah (Salt Lake City) Washington (Bellevue) PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy Here at PulteGroup: We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address) We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat) We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) We will not request money as part of your interview or onboarding process If you suspect you have been contacted by a scammer and would like to verify the legitimacy of an offer, please contact Recruiting@Pulte.com. PulteGroup Employee Benefits At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles. Comprehensive, Flexible and Affordable Healthcare Coverage Options Supplemental Healthcare Coverage Opportunities PTO and Work/Life Benefits Health Advocacy and Wellness Retirement Plan with Company Match Education and Employee Assistance Programs Paid Parental Leave and Adoption Benefits Mortgage Financing Discounts through Pulte Mortgage Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Responsibilities

Support Field Managers and supervisors by coordinating homeowner assessments and service requests. Create and sustain positive customer relationships through clear communication and professionalism.