REQUIREMENTS:

• Diploma or Degree preferred
• Strong interpersonal and communication skills, capable of engaging with diverse stakeholders
• Proficiency in Microsoft Office
• Familiarity with CRM or ERP is a plus
• Prior experience or knowledge of relevant industries is advantageous
  We regret that only shortlisted candidate will be notified.

• Provide responsive and accurate customer service via hotline, email, and online platforms
• Handle day-to-day account servicing across Residential, SME, and Tenant segments
• Support internal initiatives to enhance digital platforms and service workflows
• Collaborate with cross-functional teams to resolve customer queries efficiently
• Maintain detailed and accurate records in line with company standards
• Contribute to broader customer-centric projects aligned with company goals