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Customer Care Representative at AL Nasheet delivery services
Abu Dhabi, Abu Dhabi, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

26 Jan, 27

Salary

7000.0

Posted On

28 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • Issue Resolution: Listen actively to customer complaints, identify effective solutions, and escalate complex issues to management when necessary.
  • Account Management: Update customer records, process orders, manage bookings, and handle basic billing/refund inquiries using our internal software.
  • Relationship Building: Proactively follow up with customers to ensure their issues are resolved and to maintain strong client retention.
  • Product Knowledge: Maintain an up-to-date, comprehensive understanding of our company's products and services to accurately guide clients.
Responsibilities