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Customer Care Representative (All Shifts) at North South Consulting Group
Elizabethtown, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

17.2

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Attention To Detail, Information Gathering, Lead Distribution, Phone Support, Live Chat Support, Social Media Support

Industry

Armed Forces

Description
Customer Care Representative Location: Elizabethtown, KY Shift: All Shifts (4:00 PM - 12:30 AM) Schedule: Sunday - Thursday OR Tuesday - Saturday Job Description We're looking for a motivated and professional individual to join our team as a Customer Care Representative. In this role, you'll be the first point of contact for potential recruits, representing the United States Army and providing them with essential information. As part of the front-line team, you'll help shape their first impression and play a crucial role in the recruitment process. Key Responsibilities Gather and record contact information from potential United States Army recruits. Provide timely and accurate responses to inquiries via phone, live chat, and social media platforms. Manage and distribute recruitment leads to appropriate local recruiters. This position requires a strong commitment to excellence in customer service, attention to detail, and the ability to communicate effectively on behalf of the United States Army. Qualifications Required: Prior military service. Required: High school diploma or equivalent. Preferred: Customer service experience. Compensation & Benefits Salary: From $17.20 per hour Additional: $4.57 hourly Health and Wellness stipend Benefits: Dental Insurance Health Insurance Vision Insurance
Responsibilities
The representative will serve as the initial contact for potential United States Army recruits, gathering their information and providing essential details about recruitment. Key duties include responding to inquiries across multiple channels and distributing leads to local recruiters.