WHO WE ARE:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day and this is just part of our story. We’ve made logistics and warehousing into a science. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.
Working hours: 37.5 hours per week
Shift pattern: Mon- Fri 09:00-17:30 (with a 1 hour unpaid break)
Salary: £23,809.50

• Joining our frontline team to be the first point of contact for our customers
• Providing accurate information and guidance to our customers via voice, chat, or email
• Advising our customers on how to use FedEx services and tools
• Helping customers resolve service-related issues
• Identifying new opportunities to grow business with our customers
• Working together with other teams at FedEx to make every customer experience outstanding