Customer Care Representative (Barrie)

at  CAA Club Group

ABOUT US

As Canada’s largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

WHO WE ARE

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Benefits, pension, and a best-in-class recognition program.

Join our growing team where everyone belongs!

• Take passport photos, give out tour books, and supporting Member Services Consultants as required with admin tasks
• Placing outbound calls to Travel Suppliers for Travel Consultants
• Provide Travel Clients with necessary travel requirements based on current travel protocols
• Invoicing travel files for Travel Consultants
• Attaching and verifying supplier invoices to Travel files
• Support with Travel Consultants with Accounting adjustments
• Providing payment to Travel Supplier based on Travel Consultant request