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Customer Care Representative (Bicutan) - Onsite at Tasq Staffing Solutions, Inc.

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Professional Communication, Conflict Resolution, Blood Pressure Monitoring, Computer Literacy, English Proficiency, Record Keeping, Empathy

Industry

Staffing and Recruiting

Description

We are seeking a Customer Care Representative to join our dynamic team onsite in Bicutan. The ideal candidate will provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction through professional communication. Key Responsibilities Answer customer inquiries promptly and professionally via phone, email, or chat Resolve customer complaints and issues with empathy and efficiency Maintain detailed and accurate records of customer interactions Collaborate with team members to improve service quality Provide product and service information to customers as needed Achieve individual and team performance targets Must have bachelor’s degree Open to fresh graduates of medical-related courses; or Non-medical degree holders with at least 1 year of customer care support experience (face-to-face), preferably in a medical or healthcare setting. Must be knowledgeable in taking blood pressure. Must be computer literate. Can converse in English Free HMO Free Dependents Night Differential Program Incentives Please note that this is contingent to the final company or account you'll be profiled to.

Responsibilities

The representative will handle customer inquiries via phone, email, and chat while resolving complaints with empathy. They are also responsible for maintaining accurate interaction records and providing product information to ensure customer satisfaction.